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FAQ

Key Information

How do I know I am getting my pet's ashes back?

With Private Cremation, only your pet is in the cremator during the incinerating process.

Can I still get keepsakes back with Communal Cremation?

With Communal Cremation, we are still able to offer keepsakes that do not incorporate your pet's individual ashes, such as paw prints and engravings.

How long will it take to get my pet's ashes or keepsake items back?

Forget Me Not staff will be making weekly-biweekly visits to our veterinary partner locations, depending on the need of the area. We expect to have all items returned by the visit following the pick up. Unforeseen circumstance may arise that push delivery out, but we will make every effort to contact you as needed.

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